Getting answers to quarantine and customs clearance related questions is now easier than ever with the Traveler Immigration Support, a chatbot service provided by the Korea Disease Control and Prevention Agency (KDCA).    

This service offers answers to the most commonly asked questions by travelers planning to take an international flight to Korea such as customs clearance, currency exchange, immigration screening, and more. Users can get answers to their questions either by typing in keywords or selecting a topic among the given options. To use the chatbot service, select the turquoise banner from any one of the following official websites: the KDCA, Overseas Infection Disease NOW (해외감염병NOW), Q-Code, and National Quarantine Station. The Traveler Immigration Support chatbot service is supported in 12 languages.    

Along with the announcement of the Traveler Immigration Support, the KDCA declares they will “continue efforts to protect travelers’ safety and health through a variety of measures.”    

Traveler Immigration Support Chatbot Service    
Accessible websites:    
Korea Disease Control and Prevention Agency    
Overseas Infection Disease NOW (해외감염병NOW)    
Q-Code    
National Quarantine Station    
Supported languages: English, Japanese, Chinese, Vietnamese, Indonesian, Thai, German, Russian, Spanish, Italian, French  
Inquiries: +82-2-2163-5945, +82-1339    
* Please be aware that system errors may occur depending on the language settings of the users’ device. For the best service, it is recommended to change the device language setting to Korean.  
1) For mobile users: Language selection option is only available when the device language is set to “Korean”  
2) For PC users: Select “Korean” as the first language option for the web browser  

Visa and Entry Requirements    
▶Visa   
▶Immigration   
▶Prohibited & Restricted Items   
▶Animal/Plant Quarantines