News & Event

MATTA Fair KL September 2025

MATTA Fair KL 2025 Terms and Conditions 1. To participate in the MATTA Fair KL 2025 (the “Event”), Customers (the “Customers”) must be residing in Malaysia during the event period. 2. Korea Tourism Organization Malaysia (the “Organiser”) reserves the right to disqualify any Customers without notice at any point of the Event or after should he/she be found to have not fulfilled the prerequisites of the Event prior to participation. Joining the Event 3. The Event will run from 5th September 2025 to 7th September 2025. 4. The Organiser reserves the right to amend the Event period at any time without prior notice. Gift Redemption 5. Gift redemption(s) is valid for Korea tour packages and Flights purchased from 5th September 2025 to 7th September 2025 only. 6. One pax is entitled to one gift only. 7. The product color may vary based on stock availability. 8. Redemption items are on a first-come-first-served basis and while stocks last. 9. The main redemption, the KTO Multi-Travel Cable is only valid for Korea Tour Packages with full itinerary packages to Korea and individual experiences such as Korea Experience Tour in Malaysia will not be eligible for redemption. 10. Flight tickets purchased from Groups Fares or Incentive Groups are not entitled and not allowed to gift redemption. Only flight tickets purchased via FIT fares are eligible. 11. The Additional Redemption is only valid for Korea Tour Packages purchased at MATTA Fair KL from 5th September 2024 to 7th September 2025 at Malaysia International Trade & Exhibition Centre (MITEC). Customers must be present at the Korea Tourism Organization Malaysia Redemption booth to redeem the Additional Redemption gifts and employees/staffs of travel agencies are not allowed to redeem on behalf. a. Customers who purchase Korea tour package inclusive of Muslim Itinerary are entitled for additional gift of One (1) KTO Prayer Mat. b. Customers who purchase Korea tour package including any of the three global festival are entitled for additional gift of One (1) Global Festival Tumbler. The Global Festivals are, “2025 Suwon Haseong Cultural Festival” and “2026 Hwacheon Sancheoneo Ice Festival”. c. Customers who purchase Korea tour package including minimum 2 nights stay in Jeju are entitled for an additional gift of One (1) Jeju Earpods. d. Customers who purchase any Korean Air Flight are entitled for additional gift of One (1) Korean Air Merchandise (Please refer to Korean Air’s Terms and Conditions). e. Customers who purchase any Vietnam Airlines Flight to or from Busan are entitled for additional gift of One (1) Vietnam Airlines merchandise and KTO Travel Tumbler or Busan Themed Tiffin. 12. Employees of travel agencies collecting the main redemption gifts on behalf of customers must present valid proof of customer’s bookings. The Additional Redemption Gift is not available for online/phone bookings. 13. Only customers who made bookings with the original booking form, receipt and payment slip will be allowed for redemption. 14. Redemptions are not valid for incentive groups. 15. KTO reserves the right to reject any redemptions without explanation should there be no proper proof of purchase or identification. 16. KTO does not tolerate dishonesty and violence at the redemption counter and will not hesitate to reject all redemptions after should there be any. Visit Busan Pass Redemption Event 17. Only valid for Visit Busan Pass purchases 18. Each eligible Visit Busan Pass purchase invoice is entitled to ONE item redemption only 19. Gifts cannot be exchanged or reserved 20. Redemption available only during the event period 21. Event details subject to change without prior notice and term & condition applies Other Terms 22. KTO reserves the right to amend the terms & conditions at any time without prior notice.

KTO K-Culture Bingo Challenge! Terms and Conditions

✨ K-Culture Bingo Challenge!💡 Are you the ultimate K-Fan? Prove it in our fun K-Culture Bingo game! 🔍 Just circle 4 things you've experienced as a K-Fan to make a Bingo! The more Bingos, the better! 📅 Contest period: 8 August - 17 August 2025 🎁 How to Join & Win Prizes: On Instagram 1️⃣ Follow @KTO_Malaysia on Instagram 2️⃣ Share the Bingo card on your IG Stories: ⭐️ Use the "Add Yours" sticker from our story ⭐️ Circle your K-culture faves ⭐️ Tag @KTO_Malaysia + 2 friends ⭐️ Use hashtags #KCultureBingo & #BingowithKTO On Facebook 1️⃣ Follow KTO Malaysia on Facebook 2️⃣ Comment below with your Bingo card: ⭐️ Share your completed Bingo card image in the comments ⭐️ Circle your K-culture faves ⭐️ Tag @KTO Malaysia + 2 friends ⭐️ Use hashtags #KCultureBingo & #BingowithKTO 🎉 20 winners will be chosen! Let the Bingo Begin!! 🎉😍 📌 Terms & Conditions apply. #KTO_Malaysia #KCultureBingo #BingowithKTO #VisitKorea #KTO_Contest Campaign A: K-Culture Bingo Challenge! Contest Terms and Conditions Terms and Conditions: 1. The 'K-Culture Checklist: Let’s Bingo!' Contest (the “Contest”) will run from 8 Aug to 17 Aug 2025 (10 Days). 2. The Organiser reserves the right to amend the contest period at any time without prior notice. 3. Korea Tourism Organization Malaysia (the “Organiser”) reserves the right to disqualify any Participants without notice at any point of the Contest or after should he/she be found to have not fulfilled the prerequisites of the Contest prior to participation. 4. To participate in the Contest, participants (the “Participants”) must be residing in Malaysia during the contest period. 5. a. For contest entry on Instagram , participants must follow @KTO_Malaysia, share the Bingo card on their IG Stories using the “Add Yours” sticker from KTO story, circle their favourite K-Culture, use the hashtags #KCultureBingo and #BingowithKTO, tag @KTO_Malaysia, and tag 2 on Instagram story. Participants must keep their Instagram account public for submission viewing. b. For contest entry on Facebook, participants must follow @KTO Malaysia, share their completed Bingo card image in the comment section below, circle their favourite K-Culture, use the hashtags #KCultureBingo and #BingowithKTO, tag @KTO_Malaysia, and tag 2 friends in the comment section of the contest post. Participants must keep their Facebook account public for submission viewing 6. Each participant may submit multiple entries. However, each participant is only entitled to win one prize. 7. The Organiser reserves the right to disqualify, at its sole and absolute discretion, the eligibility of any participant and/or revoke or forfeit any prizes at any stage of the Contest if: • entries submitted are incomplete or fail to fulfill any of the Terms and Conditions stipulated herein • there is a violation of any applicable laws or regulations. • For any reason whatsoever the Organiser have reason to believe that a participant has attempted to undermine the operation of the Contest in any way whatsoever, including but not limited to fraud, cheating or deception. 8. The contest will end on 17 August 2025, at 11:59 PM, and winners will be selected by a lucky draw based on submission, and adherence to contest rules. Winners will be announced on 25 August 2025 via Instagram and contacted through Instagram Direct Message. 9 A total of Twenty (20) winners (the ""Winners"") will be selected based on the lucky draw and follow KTO rules. A total of Twenty (20) winners will be selected to win prizes (the ""Prizes""):- - Innisfree Gift Box - 2 Winner - Kyochon Voucher (RM40) - 8 Winner - KTO K-Pop Merchandise Gift Box - 10 Winner 10. In order to respond to the participants’ entries or fulfill the contest mechanics, it may be necessary to ask for personal information such as the Participant’s name, contact number, and email address details. 11. In the event that the Organiser is unable to contact a winner within 2 day working days from the date of the Instagram Direct Message, the Organiser reserves the right to select another winner based on the judging criteria. 12. The Organiser’s decision on matters relating to the Contest (including, but not limited to the selection of the Winners) shall be final and absolute. No discussion, correspondence, enquiry, appeal or challenge by any of the participants in respect of any decision of the Organiser shall be entertained. 13. The Winners can pick up prizes at Korea Plaza, Ground Floor, Menara Hap Seng, Jalan P. Ramlee, 50250 Kuala Lumpur from 28 August - 12 September 2025, 10 am - 6 pm on weekdays, except for Public Holidays. Winners are to refer to KTO Malaysia's instagram page for any updates in operating hours. All unclaimed prizes will be forfeited. 19. The Organisers will not be held responsible for the loss or damage of the prizes. 20. Prizes are strictly non-negotiable, non-transferable, non-exchangeable and non-refundable. No cash alternative is available. 21. By taking part in this Contest, the Participant understands and accepts without condition that the Organiser may elect to use the Customer’s personal information and artwork for marketing purposes in a manner that deems fit whilst according to the Customer’s privacy or confidentiality with the highest priority. 22. The Organiser, shall not be liable for any loss or damage whatsoever suffered (including but not limited to loss of opportunities and any indirect or consequential losses) or personal injury suffered or sustained by any participant in connection with or arising from participation in the Contest. 23. The Terms and Conditions of the Contest shall be construed, governed and interpreted in accordance with the laws of Malaysia. 24. The Organiser may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. Any changes are effective immediately upon posting to Organiser's website and release of notice of the such change. 25. The Organiser reserves the right to cancel, suspend or amend the rules and prizes of the contest without prior notice. Any changes will be posted either on the Organiser’s Website or in the Terms and Conditions.

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