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 제 이름은 입니다. 전화(인터넷,팩스)으/로 예약했습니다.
 My name is I booked a room by phone (on the internet, by fax).
a. 
We have been waiting for you.
b. 
Yes, your room is reserved. Your room number is and here is your key.
c. 
I'm sorry, but your name is not on the reservation list. Please wait a moment. We will check it once more.
I didn't make a reservation. Are there any vacancies?
a. 
Yes, there are. What type of room do you want?
b. 
I'm sorry, but we don't have any vacancies.
I want a single (double, twin) room for nights.
a. 
Yes, it is available. Do you want an ondol floor-heated room, or a room with a bed?
b. 
I'm sorry, but only single (double, twin) rooms are available.
c. 
I'm sorry, but you can only stay here nights.
Would you show me the room?
a. 
Yes, I will.
What is the check-out time?
a. 
Please check out by o'clock.
I want to stay a day longer.
a. 
Okay, it's possible.
b. 
I'm sorry, but the room is already booked.
호텔 내에 가 있습니까?
Is there in the hotel (around here)?
a. 
Yes, it is on the .
b. 
Yes. It is on the right of (on the left of, in front of, behind) the hotel.
Does the room have a shower and a bathtub?
a. 
Yes, it has both of them.
b. 
It only has a shower.
Please give me a wake-up call at tomorrow morning.
a. 
Okay. I understand.
수건(비누,물,드라이어,칫솔,치약,1회용 면도기,다리미)을/를 좀 갖다 주시겠습니까?
Would you bring me a towel (soap, bottled water, drier, toothbrush, disposable shaver)?
a. 
Yes, I will bring it to you right away.
Can I have breakfast here?
a. 
We are sorry, but we don't serve breakfast.
b. 
Yes. You can use a restaurant in our hotel.
This room is too noisy. Can you change the room?
a. 
Yes, we can.
b. 
죄송합니다 지금 빈방이 없습니다 방이 비는 대로 바꿔 드리겠습니다.
I'm sorry, but we don't have any other rooms available. I will ask the guests next door to quiet down.
This room is too dirty. Please have it cleaned.
a. 
I'm sorry. We will clean the room right away.
This room is too hot (cold).
a. 
I'm sorry. We will lower (raise) the temperature in your room right away.
Do you take this credit card?
a. 
All types of cards are welcome.
b. 
I'm sorry, but we don't accept that card.
 
If you have another card, please use it instead. Or, you may pay cash.
c. 
I'm sorry, but we don't accept credit cards.
I'm sorry, but would you call a taxi for me?
a. 
Yes, please wait a moment.
b. 
Would you please go to the taxi stand just out of this hotel?
What do I do with my key when I leave for a short time?
a. 
Please leave it at the front desk.
b. 
You can keep it with you.
I would like to speak in English (Japanese, Chinese, French, German, Spanish).
a. 
Please wait a moment.
 
통역서비스센터로 연결하겠습니다.
We will call the interpretation service center (1330).
b. 
Please wait a moment.
 
We will bring an interpreter here.



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